Since 1921 the Toronto Transit Commission has been proudly serving the residents of Toronto. And since that time the key principles of Service, Safety, Courtesy have been the cornerstones around which we have built our business.

Compliments, Complaints and Suggestions

Your feedback helps us provide the best service possible. Please let us know what we are doing well and where we can look for improvements.

Customer Satisfaction Survey Results

The Customer Satisfaction Survey measures customer satisfaction with TTC service performance on a number of key attributes.

Five-Year Corporate Plan 2018-2022

The Toronto Transit Commission Corporate Plan will guide us through the next five years as it transforms and modernizes the TTC to become a transit system that makes Toronto proud.

Daily Customer Service Report

This report is a score card that tracks the performance of transit service punctuality and reliability as well as elevator and escalator availability. Updated daily, the score card for the previous day will be available online.

Wi-Fi In Our Stations

Free Wi-Fi is available in TTC subway stations. Check out www.tconnect.ca Link opens in new window to find out what stations are Wi-Fi enabled.

Lost articles

Ever lost (or found) anything on a bus or streetcar, in the subway or in a TTC station? Hundreds of items are found each and every year, so chances are we may have what you have lost.